Privacy policy

Welcome to PawPortrait Studio! This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

  • Personal Information: Name, email address, phone number, shipping and billing address, payment information (processed securely)
  • Customization Information: Pet photos you upload, portrait style preferences, size selection, personal messages
  • Automatically Collected Information: Browser type and IP address, shopping behavior and preferences, cookies and similar tracking technologies

2. How We Use Your Information

  • Process and fulfill your custom pet portrait orders
  • Communicate order status and design confirmations
  • Provide customer support
  • Send promotional emails (with your consent)
  • Improve our products and services

3. Your Pet Photos

  • Photos you upload are used solely for producing your custom portrait
  • Stored securely and never shared for marketing purposes
  • Deleted upon request after order completion

4. Information Sharing We do not sell or rent your personal information. We may share with service providers (payment processors, shipping carriers, production partners) and when required by law.

5. International Data Transfer PawPortrait Studio is registered in the UK with production in China. Your information may be transferred to and processed in both locations. By placing an order, you consent to this transfer.

6. Data Security We use SSL encryption and restrict access to your personal data. No method of transmission over the internet is 100% secure.

7. Your Rights

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion (subject to legal obligations)
  • Opt-out of marketing emails Contact us at langwellx@outlook.com to exercise your rights.

8. Cookies Used to remember your shopping cart, understand website usage, and provide personalized experiences. Can be disabled in browser settings.

9. Contact Email: langwellx@outlook.com WhatsApp: +1 (424) 513-6222 Address: 9 Solly Street, Sheffield, England S1 4DF, United Kingdom