Contact information
PawPortrait Studio (operated by Langwellx) Registered Address: 9 Solly Street, Sheffield, England S1 4DF, United Kingdom Production & Fulfillment: China
Contact Details:
- Email: langwellx@outlook.com (Recommended — fastest response)
- WhatsApp: +1 (424) 513-6222
- Website: langwellx.com
Business Hours: Monday – Friday: 8:00 AM – 11:00 AM EST Saturday – Sunday: Closed
Response Times:
- Email inquiries: within 24 hours
- Design confirmations: within 2–3 business days after order placement
How to Reach Us:
- Order inquiries: Email with your order number
- Portrait questions: Email with your pet photo and details
- Shipping updates: Check tracking number first, then contact us if needed
- Quality issues: Email with photos of the issue and your order number
Mailing Address (for returns only — contact us first): Langwellx, 9 Solly Street, Sheffield, England S1 4DF, United Kingdom